Companies don't have a software problem. Processes fail between systems – or never find the right place in any system.
LUMINAQ is a modular process platform that integrates existing systems and enables new digital solutions where processes have not found a suitable place so far.
Existing systems remain in place and are connected in a meaningful way. Missing functions can be added directly through the platform – in steps that become usable early, instead of after a long rollout.
LUMINAQ is particularly relevant where processes emerge between several systems – or where no suitable software exists yet.
How LUMINAQ works with existing systems
LUMINAQ does not start with the question of which software needs to be replaced. Companies already run mature system landscapes made up of ERP, quality solutions, machine connections and other applications. What matters is not the individual system, but the real workflow within the company. LUMINAQ connects existing systems into a usable digital process and adds capabilities precisely where functions or interactions are missing.
Existing systems stay in place
Companies already operate a mature system landscape. LUMINAQ does not automatically replace these systems.
Systems are examined in their process context
The focus is not the individual system but the real workflow. This reveals where media discontinuities, manual handovers or shadow processes emerge.
LUMINAQ connects systems into a usable process
The platform creates an operational process layer on top of the existing system landscape and connects data, roles and interactions into an end-to-end workflow.
Missing functions are added precisely
Where functions are missing in a process, LUMINAQ adds them in a targeted way – for example through interaction interfaces, process logic, action management, integrations or partner access.
The biggest problems do not arise within systems. They arise between them.
Manual data transfers, unofficial side processes outside the system landscape, missing transparency and person-dependent workflows slow companies down every single day.
Manual data transfers
Information is exported between systems, consolidated and re-imported. Valuable working time flows into moving data instead of creating value.
Shadow processes
Important workflows emerge outside the official system landscape. Individual workarounds replace structured processes.
Missing transparency
Data exists in many systems but is not available in the right context. Decisions are made without a complete view of the process.
Dependency on individuals
Process knowledge lives in individual employees. If a person is absent, uncertainty, delays and operational risks arise.
The structural problems of today's enterprise software
Many companies continuously invest in new software. Yet processes do not become simpler – they often become more complex. The reason does not lie in individual systems, but in structural problems of the current software landscape.
High modification costs
New requirements frequently lead to elaborate changes to existing systems. Modifications become expensive, slow and risky.
Rising maintenance costs
With every extension, the complexity of the system landscape grows. Maintenance, updates and operations become increasingly demanding.
Legacy systems remain
Many systems are business-critical but technically outdated. A complete replacement is often too expensive or organisationally hardly feasible.
Processes in the wrong system
Many workflows fit neither completely into system A nor into system B. Yet they are frequently built into one of these systems – although they do not belong there functionally.
Box thinking in software
A new application is introduced for every process. This creates isolated solutions instead of end-to-end workflows.
The real bottleneck
Many processes emerge between several systems.
Without an overarching process platform, these workflows are either organised manually or forced into existing software – although they do not belong there.
Many companies look for software. LUMINAQ looks for the process.
We do not start with a tool, but with the real workflow. From there it becomes clear which systems remain, which are extended and where new interaction logic is required.
We build your future – not yet another off-the-shelf product.
Three steps set this apart from classic software projects – and show what you can expect from working with us.
Capture the process
We start with your real workflow – with the people who carry it today and the systems involved in it.
A first usable version in a short time
From the existing platform building blocks, an early version emerges that your team actually works with – no concept paper, no long rollout.
Grows further with every step
What proves itself in daily work stays. What is missing is added – step by step, during live operation.
The interface emerges from your process – not the other way round.
You are not buying a finished off-the-shelf program. You get your process – on a platform that already exists.
One process space. Your systems. Your people.
LUMINAQ connects existing systems, assigns the data to one unambiguous truth and makes it usable where work happens – from the desktop to the scanner on the shop floor.
Connect
One connection model for everything: ERP, machines, documents, email, legacy data. New systems are configuration, not a project.
Organise
Every record has exactly one home of truth. You decide per area who leads: your ERP, the hub – or both in controlled reconciliation.
Execute
Process building blocks instead of programming: documents, workflows, checklists, approvals, files, actions.
Interact
The same information where work happens: desktop, tablet, scanner, kiosk, portal.
One platform for processes across system boundaries.
LUMINAQ connects data sources, process logic, roles and interaction interfaces into an actionable digital process space.
LUMINAQ provides a set of reusable platform building blocks – for integration, data, process logic and interaction.
These building blocks make it possible to develop processes quickly and implement them across system boundaries.
AI-supported delivery accelerates the modelling and evolution of workflows, while the LUMINAQ platform ensures stability, security and integration into existing systems.
Because processes emerge directly from the way people actually work, they achieve high acceptance among users.
The same platform building blocks carry inspection processes, shift logs, visitor management and scanner processes today – documented in the use cases below.
ERP, machine and document connectivity are platform capabilities – not a separate project for every new process.
Operations Hub – transparency and interaction
Everyday work constantly raises questions: • How is production running today? • How is order intake developing? • Are there problems in shipping or with suppliers? • Which new quality cases have emerged? Most of this information already exists – distributed across ERP, CRM, quality solutions, machine connections and other systems. But it is rarely available in the right context. LUMINAQ connects this data into an Operations Hub that makes information not just visible, but directly usable.
Information in context
Data from different systems is brought together in its process context and made easily accessible for employees.
Interaction instead of transparency alone
Employees can act directly from the situation – for example start actions, assign responsibilities or trigger processes.
Operational actions
Operational steps can be triggered directly as well – for example setting up machines, resequencing orders or documenting quality inspections.
Shared process space
The Operations Hub is not limited to internal use. Customers, suppliers and partners can be included in shared processes.
External partners can also be integrated directly via secure access – for example through Microsoft Entra. This creates shared process spaces for customers, suppliers and partners.
LUMINAQ combines transparency with interaction – internally and across company boundaries.
When systems are missing – or do not fit together
Many companies already run an extensive system landscape. Others face new tasks for which no suitable standard software exists. LUMINAQ supports both situations. Existing systems can be connected and extended through the platform. At the same time, the platform makes it possible to build new digital solutions quickly – such as portals, internal process solutions or AI-supported applications.
Modernise existing systems
Where many systems are already in place, LUMINAQ connects them into working processes. Data, roles and workflows are orchestrated through a shared process platform. Existing software remains in place, but is meaningfully extended and modernised.
Build new solutions quickly
Where no suitable software exists for a task, a solution can be created quickly with LUMINAQ. The platform provides building blocks for integration, data, processes, interaction and AI – so that new applications, portals or process solutions emerge step by step and become usable early.
Customer, supplier and partner portals with secure access – for example through Microsoft Entra.
Shift logs, inspection processes, visitor management or scanner processes – tailored to your own workflow.
Analyses and assistance functions based on structured process data – where a reliable data foundation exists.
LUMINAQ connects existing systems – and at the same time creates new digital solutions where no suitable software has existed so far. This knows no industry boundaries: the areas that benefit most are those with little established IT – from the OEM to the producing farmer.
The LUMINAQ brand in five principles.
These statements form the communicative and visual frame of the website.
We start with the process, not with the search for the next tool.
You describe your workflow – the solution emerges from it. Not the other way round.
The biggest losses occur where systems do not work together cleanly.
Your biggest efficiency reserves rarely sit inside one system – they sit at the transitions.
Use, connect, extend or replace – depending on what improves the process.
You do not have to throw anything away: existing investments remain usable.
Information must be available in context, not just stored somewhere.
Your employees see the information where they decide and act.
Digital processes should free skilled staff for value creation and innovation.
The process takes over routine work – your experts take the part that needs experience.
How the platform builds up within the company.
LUMINAQ is not another isolated solution, but a structured process layer between existing systems and the people who work with them. A fragmented system landscape becomes a usable operational process space.
Existing sources
ERP, quality, machines, documents, partner portals and other applications remain in place and provide data as well as business events.
LUMINAQ orchestrates
The platform connects data, roles, rules, tasks and interactions into an end-to-end workflow across system boundaries.
Usable interfaces
Employees, customers and partners work in concrete process interfaces – on desktop, tablet, mobile, terminal or in the portal.
What does this look like in practice?
Examples from practice – each with starting point, solution and the platform building blocks in use. This is what it can look like: yours looks like your process.
Visual defect capture
Mark defects directly on a photo or drawing – linked to non-conformance, action and document.
View use case →Inspection processes
Goods receipt, production and checklists in one model: the process defines the model – not the other way round.
View use case →Digital shift log
Use existing data, add missing functions – including machine and IoT events.
View use case →Visitor management
From invitation with online registration via kiosk and boarding card to scanner-supported evacuation lists.
View use case →Scanner processes
Postings, proof and information directly on the handheld – from defect tree to loading documentation.
View use case →Customer and supplier portal
Orders, documents and complaints as a secure view of central business partner and ERP data – boundaries disappear.
View use case →Modern architecture for complex enterprise landscapes.
Scalable, secure and built so that processes reach users in a directly usable way. Five layers work together – and the architecture sets no limits: whatever improves the process can be connected.
Interface Layer
Interfaces for every place of work – not one screen for everyone.
- Desktop, tablet, mobile, scanner, kiosk and display
- Customer and supplier portals as separate interaction worlds
- Multilingual interfaces, consistently maintained
- New device classes can be added – up to VR headsets
Process Layer
Process logic as configurable building blocks instead of custom code.
- Workflows, actions and approvals
- Checklists as one reusable building block
- Role-based execution down to function level
- Rules and status models instead of scattered exceptions
Data Hub
Distributed data becomes one reliable truth.
- One truth per record – system of record
- Leadership configurable: ERP, hub or controlled reconciliation
- The origin of every piece of information is traceable
- Documents centralised – with versions, control and linking
Integration
Connecting systems is configuration, not a project.
- ERP connectivity, including SAP
- Microsoft 365: email, calendar, documents
- Machines and sensors – IoT, including standards such as OPC UA
- Handhelds, measuring equipment and label printers (e.g. Zebra) directly in the process
- API-first; cloud and on-premise connectivity
Security
Enterprise-grade security from the start.
- Microsoft Entra ID – including external identities
- Role and permission model down to the detail
- Clean separation of tenants and companies
- Operated on Microsoft Azure
Quality as a system
Why the platform delivers what the architecture promises: at LUMINAQ, quality is not a review meeting but a built-in part of every change.
Governance as code
Architecture and interface rules are checked automatically with every change. Consistency is enforced, not promised.
AI with guardrails
AI-supported development accelerates delivery – the platform standards safeguard quality, consistency and maintainability.
One design system
All interfaces are built from the same building blocks and follow the same interaction model – today and in five years.
Traceability
Changes to data and processes are auditable: who, when, what. Imports carry their origin with them permanently.
AI that works inside the process – not next to it.
AI needs data. Data needs processes. That is why AI at LUMINAQ is not a bolted-on chatbot: it works on the ordered data foundation of the platform – right inside the workflow.
What AI delivers on the platform today
Assistants in the business modules
AI assistants support users directly in context – for example for assets and maintenance, in audits or in supplier compliance.
Documents become data
Incoming documents – delivery papers, business cards, technical documentation – are recognised, extracted and handed over to the right process as structured data.
Questions to your own data foundation
An assistant answers questions based on process and company data – operated within the Microsoft Azure environment.
AI with guardrails
AI also accelerates the development of the platform itself – architecture-checked standards safeguard quality and consistency.
- 1Real process
- 2Structured data foundation
- 3Intelligent support
The real leverage lies before the AI: in the clean digital representation of real workflows. That is exactly what the platform creates – making AI results reliable instead of arbitrary.
Not yet another software. But processes that work.
LUMINAQ does not just analyse system landscapes. LUMINAQ creates the process that truly works within the company.