Visitor management
From invited guest to walk-in visitor: one end-to-end process from invitation via reception to the evacuation list – integrated instead of isolated.
The starting point
Visitors are written into lists at reception, invitations run via email, appointments in calendars, badges from Word templates. In an emergency, nobody reliably knows who is currently on site.
And because visitor data is not maintained centrally, every system knows the same guest as a new record – with no link to the business partner or any history.
The solution with LUMINAQ
LUMINAQ brings the entire visitor process together on one platform – based on centrally managed persons and business partners for the whole company.
Invitation with online registration
Guests are invited from the system – with calendar integration and online registration in advance: data and documents are done before arrival.
Central persons and business partners
Visitors are not isolated records: persons and business partners are managed once, centrally, and used everywhere – with history.
Kiosk check-in and walk-ins
Check-in at the kiosk terminal – including walk-in visits without prior registration. Boarding cards and visitor badges are created at the push of a button.
Up-to-date evacuation list
In an emergency, the evacuation list shows who is currently on site – visitors and employees alike, up to date instead of paper binders.
Scanner-supported roll call
At the assembly point, people are checked off by scanner: who is present, who is missing – no shouting, no paper.
This is what it can look like – yours looks like your process.
Building blocks in use
Calendar and email (Microsoft 365) are integrated – invitations and appointments stay in sync.
One person, one record – central for the whole company, linked to the business partner.
Invitation, registration, check-in, boarding card and evacuation form one process with clear states.
Reception on the desktop, guests at the kiosk, evacuation on the scanner – every role has its interface.
The result
A professional first impression for guests – and reliable answers in an emergency instead of binders full of lists.
Visitor data becomes part of the company data: linked, reusable, analysable.